Download a Previous Submitted TELUS Health Eligibility Check

Compare eligibility checks on an invoice to ensure accuracy for submitted claims.

Compare Eligibility Checks

Follow these steps to download and review eligibility checks on a submitted claim.

1. Locate and click on the relevant Invoice where an Eligibility Check has been submitted.
2. Within the invoice, click on the Triangle to the left of the word Primary in the claim section, or directly click on a Claim.
3. Select the Date located under "Eligibility Check."
4. The eligibility check file will automatically download to your computer.

Use the downloaded file to compare against updated eligibility checks for discrepancies or errors in the submitted claims process.