Refunding a Partially Used or Cancelled Package or Membership

You may want to refund a partially used or canceled pass.

1. Click on the Invoice for the Package or Membership
2. Click on the Three Dots in the top right corner
3. Click on Refund
4. Select the Refund Method and enter the Refund Amount
5. Click Refund
6. Click on the Invoice for the Package or Membership again
7. Click Edit
8. Adjust the Price to balance the invoice

*If you do not adjust the price, the invoice will be Partially Paid.  For example, if the package price was $1000.00 and the refund price is $300.00, the package price will need to be adjusted to $700.00 to balance the invoice so it will be marked as paid.