Migrating from Jane App to Noterro

Explore the unique Jane App importing process tailored for those transitioning to Noterro. The steps outlined below are part of your broader migration process, but feel free to skip steps that don't apply to your situation.

Requesting a Backup of Your Clinic from the Jane App

Request a zip file backup from Jane App that includes forms, notes, receipts, etc. It usually takes a few days for Jane App to fulfill this request, so initiate it early. Use the message template below to contact their support:

Hi there,
Can you please send me a complete backup of my account?
Thanks,

Exporting Your Patients

1. Log in to the Jane App.
2. Go to Reports.
3. Select Patients.
4. Click the 3-dot menu in the top-right corner.
5. Click Export to CSV.

Exporting Your Appointments

1. Log in to the Jane App.
2. Go to Reports.
3. Select Appointments.
4. Filter by the desired Date Range (you can include past and future dates).
5. Click the 3-dot menu in the top-right corner.
6. Click Export to CSV.

Exporting Your Insurance Policies

1. Log in to the Jane App.
2. Go to Reports.
3. Select Insurance Policies.
4. Click the 3-dot menu in the top-right corner.
5. Select Export to CSV.

Note: We can import insurance policies, but not insurance claims.

Booking a Migration Call to Transfer Your Files

Schedule a migration call with one of our specialists to discuss any questions you might have and securely transfer your files. We'll handle importing your backup files into your Noterro account, uploading Patient data, and adding attachments (forms, notes, receipts, etc.) to each Patient's record. You’ll be notified once the import process is complete! 🎉

Data Migration Process

Email Jane App Support

Book a Migration Call with our Team