Can I Customize the Phone Number Used for Appointment Reminders?

Clinics subscribed to the Max plan have exclusive access to the Dedicated Phone Number feature. This powerful tool ensures that all outbound SMS and voice communications come from a unique, clinic-specific number, rather than a shared number used by other Noterro clinics. With a dedicated number, clinics can enjoy enhanced professionalism and trust from their clients.

Key Benefits:

• Eligibility for your business name to display on Caller ID for calls within Canada and the US.
• Reduced likelihood of your calls being marked as spam or fraud by recipients.

If your clinic is on the Max plan, you can easily manage and customize this feature by navigating to the account settings in your Noterro dashboard.

Managing your Dedicated Phone Number