How to Update Follow-Up Notifications in Noterro

Ensuring continuous communication with your patients post-treatment is crucial for providing excellent care and encouraging follow-up bookings. In Noterro, you can set up automated follow-up notifications to send emails, texts, or voice messages. This feature is available in the Plus and Max plans.

Setting Up Follow-up Notifications

Follow these steps to configure appointment follow-up notifications for your patients:

1. Log in as the Admin.
2. Navigate to the Base Setup.
3. Select Services.
   • Within each service, add your custom Notification variable in the Follow-up Appointment Instruction section.
4. Go to Templates.
5. Select Patient Notification.
6. Choose Follow-up.
   • Click on Email, Text, or Voice Message to view the template provided. Make any necessary changes to the wording.
7. Select the timing for when you want the notification to be sent out.

By following these steps, you'll ensure your patients remain engaged and informed, enhancing their experience and improving your clinic's efficiency.

Tip

Always personalize the templates according to your clinic's needs and language style to maintain consistency with your brand's communication strategy.