How to Get Help from Our Customer Support Team

Our Customer Support Team is here to help you!

Support Availability

We offer live support during the following business hours:

• Monday to Friday: 7:00 AM – 8:00 PM (Eastern Time)
• Saturday / Sunday: 12:00 PM – 8:00 PM (Eastern Time)

During these hours, you can reach out to us via:

• Live Chat (To chat with our support team, click the question mark icon in the upper-right side of the homepage and select Chat with an expert.)
• Email Support
• Scheduled 1-on-1 support calls (by request)

Outside Support Hours

If you reach out outside of our support hours, no worries! You can still leave us a message via chat or email; we’ll get back to you as soon as we’re back online.