Installing the Noterro App (for staff members)

Access Noterro conveniently by using it as a Progressive Web App (PWA) on various platforms, including Windows, macOS, ChromeOS, iOS, and Android. PWAs enhance user experience and allow potential features such as push notifications and offline support. Follow these simple steps to install Noterro on your preferred platform.

Install Noterro

Windows, macOS & ChromeOS

1. Ensure you're running Google Chrome version 73 or later.
2. Log in to your Noterro account.
3. Click the three vertical dots on the right side of the URL bar from any logged-in page.
4. Scroll down and click Install Noterro.

Important Note: After the installation, you will be running the PWA version of Noterro, which will stay updated automatically.

iOS

1. Open Safari.
2. Log in to your Noterro account.
3. From any logged-in page, click on the Share icon at the bottom of the screen.
4. Select Add to Home Screen.                                                                      
5. Click Add.

Important Note: The Noterro app cannot be installed on iOS 17.4+ in the EU.

Android

1. Log in to your Noterro account.
2. From any logged-in page, click the top right menu (3 dots).
3. Select Add to Home Screen.

Why Can’t I Install This App in Chrome?

If you are having trouble finding the Install button, check these quick fixes:

Why don't I see the "Install" option anywhere?

• You might be in Incognito Mode: Chrome blocks app installations in private windows because apps need to save background data to your device. The Fix: Switch to a regular, standard Chrome window and try again.

• The app is already installed: If you already downloaded it (even by accident), Chrome hides the install button. The Fix: Check your desktop or phone's app list, or type chrome://apps into your browser bar to see your installed web apps.

Where exactly is the install button located?

The installation prompt looks different depending on the device you are using:

• On Desktop (Windows, Mac, Linux): Look inside the URL address bar at the very top of your browser. On the far right side, you will see an icon that looks like a monitor with a down arrow or a small plus sign (+).

• On Android Mobile: Usually, a banner will pop up at the bottom of the screen. If you dismissed it, tap the three-dot menu in the top-right corner and select "Install app" or "Add to Home screen".

Could my browser be the problem?

• Your Chrome is outdated: Older browser versions might not understand the configuration files modern web apps use today. The Fix: Go to the three-dot menu > Help > About Google Chrome to automatically update.

• Experimental settings or work blocks: If you changed advanced settings, go to chrome://flags and click "Reset all". If you are using a work or school device, your network administrator might have completely disabled app installations.

 What if it still doesn't work?

• The website might not allow it: To be installable, a website has to be secure (https://) and built with specific background code. If the developer didn't set this up correctly, you cannot install it as an app.

• The Workaround: You can still manually bookmark the page or use Chrome's mobile menu to click "Add shortcut" for easy access.

Update Google Chrome Guide

Log in to Noterro Account