You may encounter a situation where your calendar does not show availability for online bookings. A few factors could cause this issue. This article will explore different areas to check to ensure your availability is visible for online bookings.
Practitioner Availability
Ensure the practitioner has inputted availability in their calendar, and verify that these availabilities are correct. If no availabilities are set, no time slots will be shown.
Verify Location Settings
If you have multiple locations, ensure availabilities are configured for the correct location where you intend to enable online booking.
Maximum Appointments Per Day
Additional time slots won't be displayed if you've reached the maximum number of daily appointments.
Maximum Lead Time
If a patient is booking too far into the future, it may not show your availability.
Service Settings
Ensure the services you want to offer are enabled for online booking.
Google Calendar Syncing
If your Google Calendar is synced with Noterro, your Google appointments may affect the availability in your Noterro calendar. To have availability in Noterro, ensure your Google appointments are set to "Free" instead of "Busy."
Important Note: If you have enabled double booking, this feature is unavailable for online bookings. Thus, appointments booked in the clinic will block those times.
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