Contacting Noterro Support

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Connect with Noterro support through various channels to get the help you need.

Get Support from Noterro

Explore the different ways to reach Noterro support based on your requirements:

LucyAI: Available in-app, Noterro's AI assistant provides immediate answers to general questions. She can't access account-specific information and can make mistakes, especially on more advanced questions.
Chat Support: Chat with a human. To chat with our support team, click the question mark icon in the upper-right side of the homepage and select Chat with an expert.
Ticket Support: Connect to a human. Email us to create a ticket anytime. We'll respond during our support hours below.
Phone Support: Book a call for phone or screen share support.

Important Note: While you can submit a Chat or Ticket, we can only respond during the hours when human support is available. These hours are: