Noterro support is available through a variety of channels, such as:
LucyAI
Available in-app, Noterro's AI assistant provides immediate answers to general questions. She can't access account-specific information and can make mistakes, especially on more advanced questions.
Chat Support
Chat with a human. You can start a chat from within your account or from our homepage.
Ticket Support
Connect to a human. Email us to create a ticket anytime. We'll respond during our support hours below.
Phone Support
Book a call for phone or screen share support.
Important Note: While you can submit a Chat or Ticket, we can only respond during the hours when human support is available. These hours are:
- Monday-Friday, 7 am-10 pm ET
- Saturday-Sunday, 11 am-7 pm ET
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