Customizing the No Bookable Time Message

Customize the default "No Bookable Time" message to guide Patients when there are no available appointments at their preferred times, as a Noterro Administrator.

Why Customize This Message?

While Noterro provides a default message urging Patients to contact the clinic for more information, tailoring this message can add clarity and specific instructions unique to your clinic's operations. Enhancing patient satisfaction is achievable by ensuring they quickly receive the information they need.

Steps to Customize the "No Bookable Time" Message

1. Log in as the Administrator.
2. Click the Gear Icon (located at the top right of the screen).
3. Select Web Portal & App.
4. Click on the Online Booking section.
5. Scroll to the No Bookable Time Message section.
6. A default message will be presented. Click on the Text Box to update it with your custom message.
7. Once you've written your custom message, click Save.

Important Considerations:

When crafting your custom message, strive for clarity and simplicity. Keep in mind the Noterro brand voice, which is professional yet approachable. Communicate effectively to your patients by providing simple and clear instructions, avoiding any technical jargon.

If you have further questions or require assistance, please feel free to contact our support team at support@noterro.com.