Cannot Connect to Square in iOS

If you encounter issues connecting to the Square app despite being logged into your Square account, there are steps you can take to resolve the situation efficiently. Here’s what you should do based on your current setup:

If Using a Browser

When you're logged into your account via a browser and attempt to connect to Square, you might encounter the message: "Safari cannot open the page because the address is invalid." This commonly occurs due to a temporary page loading issue. To resolve this, simply refresh the page. This action should correct the issue and allow you to proceed with establishing a connection to Square.

If Using the Progressive Web App (PWA)

Should you be using the PWA to connect to Square and find that the connection isn't establishing, yet no error message is displayed, a page refresh is required. This will often fix the connection problem without further intervention.

By following these steps, you can ensure a smooth and efficient experience when connecting to Square, regardless of whether you're using a browser or the PWA. For any further assistance, contact our support team.