Deleting an Explanation of Benefits

You may need to delete an Explanation of Benefits (EOB)that has been added to a policy. You will need to delete your EOB before you can delete an invoice.

1. Click on the Invoice (example, INV-3).
2. Under the Claim section of the invoice, click on the Triangle to the right of the label Primary, Secondary or Tertiary. 
3. Click on the Three Dots on the Explanation of Benefits line.
4. Click Delete.