You may want to delete a service on a paid invoice to correct billing errors or adjust charges based on changes to services provided.
Deleting an Invoice with a Payment
Follow these steps to delete an invoice that has a payment applied to it.
- Click on the Invoice (for example, INV-3).
- Click Transaction (for example, TRN-10003) at the bottom of the page.
- Click Unlink or Delete.
- Type in "I Understand."
- Click the Invoice (for example, INV-3) again.
- Click Delete.
- Type in "I Understand."
Important Note: This process will delete the invoice and remove any applied payment.
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