Billing for No Shows

If you have a clinic policy that charges or bills no show you will need to create an invoice first.

Method 1: From the Clinic Patient Profile page 

1. Click on the Patient’s / Client's Name from the Patient / Client  Listing Page or the search in the navigation bar
2. Click on the Billing tab
3. Click on Add Invoice
4. Type in the missed service associated with your clinic (i.e. Massage Therapy)
5. Click on ‘+ Tx Date’ to add a treatment date, and click on the ‘+ Practitioner’ to assign the practitioner that was supposed to perform the service
6. Click on the Tax Field to assign a tax
7. Change the price if you charge less for a no show
8. Type No Show in the note field
9. Click on Save 

Method 2: From an Appointment 

1. Click on an existing appointment from the calendar
2. Click on Add Invoice
3. Click on Invoice (example, INV-3)
4. Click Edit
5. Change the price if you charge less for a no show
6. Type No Show in the note field
7. Click on Save