Billing for No Shows

Manage and charge for No-Show appointments efficiently by generating an invoice within your clinic's system. Follow the steps outlined below to ensure proper billing for patients who miss their appointments.

Invoice for No-Show Charge

Method One: From the Patient Profile Page

1. Click on the Patient's Name from the Patient Listing Page or use the search feature in the navigation bar.
2. Go to the Billing tab.
3. Select Add Invoice.
4. Enter the missed service associated with your clinic (e.g., Massage Therapy).
5. Click on Treatment Date to adjust the treatment date and click on Practitioner to assign the Practitioner who was supposed to perform the service.
6. Use the Tax Field to apply relevant taxes.
7. Modify the price if you charge a different rate for a No-Show.
8. Enter No Show in the note field.
9. Press Finish.

Method Two: From an Appointment

1. Select an Existing Appointment from the Calendar.
2. Choose Add Invoice.
3. Select an invoice (example, INV-3).
4. Click Edit.
5. Adjust the price if necessary for a No-Show.
6. Enter No Show in the note field.
7. Click Finish.

By creating an invoice for No-Show appointments, you maintain accurate billing records and enforce your clinic’s No-Show policy effectively.