- Click on the Invoice (example, INV-3)
- If the invoice has been paid or partially paid scroll down and click on the Transaction (example, TRN-123456).
- Click on the Delete Button in the bottom right corner and follow the instructions
- Click on the Invoice again (example, INV-3)
- Click on the Delete Button in the bottom right corner and follow the instructions
*If the Invoice has an EOB on it, you must also delete the EOB
- Click on the Invoice (example, INV-3)
- Under the Claim section of the invoice, click on the Triangle to the right of the label Primary, Secondary or Tertiary
- Click on the Three Dots on the Explanation of Benefits line
- Click Delete
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