Managing Clearinghouses (US Only)

Clearinghouses act as intermediaries between healthcare providers and insurance companies, facilitating the electronic submission and processing of claims. By selecting a clearinghouse, you can generate an electronic claim — otherwise known as an 837p EDI file. This file can be downloaded to your computer and then submitted via the clearinghouse's web portal.

Selecting a Clearinghouse

Your Noterro account can be configured to bill to one clearinghouse. To set up the clearinghouse, follow these steps.

1. Log in as the Admin.
2. Click on the Gear icon (top right header).
3. Select Insurance.
4. Scroll to the Clearinghouses section.
5. Click on View Settings.
6. Select the desired Clearinghouse.
7. For Integrated Direct Billing, select Availity Essentials Pro and enter your FTP Username and Password. If you do not have an account, check the box and Request More Info.
8. To Submit Claims Manually, select Availity Essentials, Office Ally, or Trizetto.
9. Click Save.

Important Note: If you choose Availity Essentials Pro, you'll be able to submit electronic claims directly to Availity without manually submitting the EDI file via the clearinghouse's web portal. Need an Availity Essentials Pro account? Email noterro@availity.com and ask to get set up.