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Bambora Integration for Payment Processing

Comments

23 comments

  • Nicole Chryst

    Would this allow clients to be able to but a hold on an appointment with a credit card when booking online?

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  • Ryan

    Nicole, not initially but that will be available later this summer.

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  • Whitney Bysterveldt

    Will this allow clients to pay online through soapvault online booking before their appointment? Then the receipt can be sent after? Or do they pay after and the invoice will have to be closed manually by the practitioner and send the receipt then? Are the payments integrated with the invoicing or will the practitioner have to follow up and continuously update accounts receivable? I would love to see a walkthrough of how all this works.

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  • Ryan

    I have created ticket to answer all your questions.

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  • Paul Jarman

    Im In the UK, these guys dont seem to service the UK, Wo else can i Use? I have my own Provider, can i use them instead?

    (Plus these guys are expensive, I have a great Company you could Team up with in the UK if interested)

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  • Lisa Wolkerstorfer

    What is the purpose of the financial feature?  is there a way to have the client pay a portion of the appointment before it can be booked to reduced the no-shows.  I currently use full slate and it is able to charge the card $15 before it will book the appointment.

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  • Ryan

    Those features are coming. We are releasing the billing system features in stages.  The next stage will allow you to choose online booking payment policies like requiring a credit card to make an appointment or charging for the appointment at the time of booking.

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  • Lisa Wolkerstorfer

    so currently all the feature will allow us to do is pay invoices.  I have a lot of trouble with new clients not showing up for appointments.  You said a feature will be out later this summer.  What will it allow us to do.  Hold the appointment with a credit card, charge the credit card a fee pay for the full appointment?

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  • Ryan

    Initially, you will be able to hold the appointment with a credit card or pay for the appointment.  Charging a partial fee likely won't be part of the first release of the feature.

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  • Nicole Chryst

    Do we have a date when this feature will be available?  

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  • Ryan

    We don't have a specific release date, but it's coming within the next few weeks.

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  • Nicole Chryst

    I am curious to know if this feature is coming out?  Its been a few weeks since my last check-in.  We may have to leave SOAP vault if this feature is not out soon.

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  • Ryan

    Sorry Nicole, we don't have a specific release date yet, but sometime this quarter.

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  • Michael Picou

    How much is it to use Bambora w/ Soapvault? 

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  • Ryan

    Hi Michael, Bambora's processing fee is 2.9% + 30ยข per transaction. No setup or monthly fee.

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  • Nicole Chryst

     

    Is this feature out yet?

    Would this allow clients to be able to put a hold on an appointment with a credit card when booking online?

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  • Ryan

    We anticipate this will be launched be mid October.

     

    Thanks

     

    Your SOAP Vault Team

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  • Whitney Bysterveldt

    Is it possible to have client submit their credit information with their online booking? 

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  • Ryan

    This is in development and coming in a few weeks.  You will also be able to define a payment policy by selecting one of the options below:

    • No credit card required (currently how it works)
    • Credit card required to book
    • Partial Payment required to book
    • Full Payment required to book
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  • Heather Seamone

    I am wondering if this has been rolled out yet?  If we have the ability to take a partial payment at time of booking?

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  • Ryan

    Yes, it has.  You can configure your clinic's online booking payment policy to be one of the following when a patient books online:

    1. No payment required.
    2. Credit card hold required.
    3. Partial payment required.
    4. Full payment required.
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  • Sandra Klein

    Can I make it so that if a client wants to use the online feature they have to pay the processing fee (a $3.00 convenience fee?).  otherwise they could have the option of paying me directly without a fee.  Is this common practice or do most practitioners take the hit to give clients an easy option?  

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  • Ryan

    It would require a $117.00 sale to cause a $3.00 fee. Most practitioners from what we see just absorb the cost of the transaction within the price of their service.  

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