Opting in/out of optional appointment reminders

Managing your appointment reminders is easy. You can choose to receive reminders via SMS, phone call, or email, and you can customize these preferences when booking your appointment or at any time afterward through our portal.

Opting In/Out of Reminders at the Time of Booking

1. Start Booking Your Appointment:

   • When scheduling your appointment, you'll be able to select if you’d like to receive reminders.

2. Select Reminder Preferences:

   • Reminders are optional, you must consent to receive reminders by selecting the reminders you would like to receive. 
     • SMS Reminder
     • Phone Call Reminder
     • Email Reminder

3. Complete Your Booking:

   • Once you've selected your preferences, continue with the booking process as usual. Your chosen reminder settings will be saved for that appointment.

Changing Reminder Preferences After Booking

1. Log In to the Portal:

   • Access your account and navigate to the "Appointments" section.

2. Select the Appointment:

   • Find the specific appointment for which you'd like to change reminder settings.

3. Edit Reminder Preferences:

   • Once in the appointment details, look for the reminder settings. You can toggle the SMS, phone call, or email reminders on or off as needed.

4. Save Changes:

   • After updating your preferences, make sure to save your changes. These settings will now apply to that appointment.