You may need to create a Package that the patient will need to make multiple payments. This method will display the patient/client pay portion on the invoice.
Step One: Create a Multiple Payment Package
- Log in as the Admin
- Click on the Gear icon in the top right header
- Click on Templates
- Scroll to the Packages & Membership section
- Click Add New
- Select Package
- In the Price field enter $0.00
- Fill in the Tax, Expiry, and Bookings
- Add your Service and Patient Portion*
- Click Save
*This is the discount value for purchasing the package. For example, the regular price for treatment is $60.00, however, they are paying for 10 treatments upfront, so the patient/client pays portion would be $50.00 (based on a $10.00 discount).
Step Two: Accept Payment for the Package
Since the package is valued at $0.00, you will need to add a payment to their account to move money into credit and to pay for the package. You will use the credit to pay off the package.
- Click on the Patient's/Client's Name
- Click on Billing in the Sidebar
- Click on Add Payment
- Unchecked any outstanding invoices
- Step through the Payment Process which will add the cost of the package to the credit
- Add a Note indicating the payment is the purchase of a package
Step Three: Add the Multiple Payment Package
- Click on the Patient's/Client's Name
- Click on Packages & Memberships in the Sidebar
- Select the appropriate Package
- Click Purchase
Step Four: Redeeming an Insurance-Friendly Package
- Create an Invoice
- Add the appropriate Service that will be redeemed with this package
- Click Redeem
- Select the Package
- Click Redeem
- Click Pay
- Click Add a Payment Method
- Click Apply Credit
- Click Pay
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